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Returns & Exchanges

Information about Returns & Exchanges.

How do I return my order for an exchange/refund?

If you would like to return an order for an exchange or a full refund, please complete the returns form below. By completing this form, we will provide you with pre paid postage to return the order. Once your return i

Return, refund & exchange policy

Au Vodka Ltd ("Au Vodka") will accept returns for any unused items within 14 days of receiving them. If returning items, the items must be returned to Au Vodka in its original packaging and unopened. Customers should retain evidence of the items havi