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Returns & Exchanges

Information about Returns & Exchanges.

How do I return my order for an exchange/refund?

If you would like to return an order for an exchange or a full refund, please complete the returns form below. https://auvodka.co.uk/a/returns. By completing this form, we will provide you with pre paid postage to return the order. Once your return i

Return, refund & exchange policy

Au Vodka Ltd ("Au Vodka") will accept returns for any unused items within 14 days of receiving them. If returning items, the items must be returned to Au Vodka in its original packaging and unopened. Customers should retain evidence of the items havi

When will I receive my refund for my returned items?

Our return system provider Yodel, will display a timeline of events if you wish to track your return.We ask if you can please keep your proof of return (return receipt) until we have acknowledged receipt of your items.Once your return is received and