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Au Vodka

Everything you need to know about shopping with Au Vodka. Answers to our most commonly asked customer queries. | Ultra-Premium British Vodka. 5 Times distilled. 9 Unique Flavours.

Au Vodka Help Center

If you don’t yet have an Au Vodka account, simply click the 'Create Account' button and enter your details. 

Once registered, you'll receive an email confirming your new account, followed by another email at 10:30 AM containing the exclusive store password. 

Plus, by creating an account, you'll automatically join the Gold Gang Loyalty Programme, allowing you to earn points with your New Flavour Purchase and enjoy other fantastic benefits!

How do I get early access?

The password will be activated at 10:30 AM on Friday, April 26th. 

If you already have an account with Au Vodka, you will receive the password via email. 

If you don’t have an account, you can sign up on this page. 

Once the store opens, we will send the password to all newly registered members. 

Thank you for choosing Au Vodka!

My password isn’t working

If you signed up using a QR code, you will receive the password at 11:30 AM on Friday, April 26th. 

This password will grant you early access to our site, allowing you to enjoy exclusive benefits. 

Thank you for choosing us!

⁠I’ve signed up for early access via a QR code

Thank you for your purchase with Au Vodka. 

To track your order, please refer to the tracking information provided in your order confirmation email. 

This will help you monitor the status and location of your parcel. If you are unable to locate the confirmation email, please check your spam or junk folder. 

For any further assistance, don’t hesitate to contact us directly. 

We’re here to ensure your order arrives safely and on time. 

Thank you for choosing Au Vodka.

How do I track my order?

Hello,

Thank you for reaching out to us!

We're excited for you to try our new Mystery Flavor Au Vodka. For a delightful and refreshing cocktail, we recommend mixing it with lemonade. 

It’s a simple combination that brings out the unique notes of our new vodka.

We hope you enjoy this new flavor as much as we enjoyed creating it!

Cheers,
The Au Vodka Team 🍋

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