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At Au Vodka, we pride ourselves on delivering premium vodka with unparalleled style and sophistication. Whether you’re looking to elevate your next event, find the perfect gift, or simply enjoy our luxury vodka at home, we have a range of products de
My order was damaged during delivery. What are my next steps?
Our customer service team will work with you to resolve the issue as soon as possible.
How do I report a damaged item I received in my order?
If you have received your order and an item has been damaged during shipping, we are here to help you resolve this issue promptly. Please follow these steps:. We understand the inconvenience this may have caused and assure you that we will take the n
What should I do if my parcel is marked as delivered, but I haven't received it?
We're sorry to hear about the delivery issues! If your parcel is showing as delivered, but you haven't received it, please check with your neighbors or any safe spots where the courier might have left the package. If you still can't find it, please c