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Order issues

I've received a damaged item, what should I do?

We are so sorry if you have received a damaged item!. We ensure all orders are packed carefully and securely but unfortunately some orders get damaged during transit. Please send an image of the damaged product along with your order number to custome

I've received an incorrect item in my order, what shall I do?

Our customer service team will resolve any issues regarding incorrect items straight away!. If you have received an incorrect item within your order, please email our customer service team at [email protected]. Please include your order

I haven't received my order!

We are sorry to hear that you haven't received your order yet!. Once an order is dispatched, all tracking information is sent to you via email. If you have not received your tracking information or if there is an issue with your delivery, please emai