Au Vodka

<p>To make a formal complaint, we kindly ask you to send an email detailing your grievances directly to our customer service team: customerservices@auvodka.com We strive to maintain high standards of service and your feedback is important to us. Be assured that we will review your complaint and take appropriate action.</p>

To make a formal complaint, we kindly ask you to send an email detailing your grievances directly to our customer service team: customerservices@auvodka.com We strive to maintain high standards of service and your feedback is important to us. Be assu

How can I make a formal complaint?

Order Issues

How do I report an issue with my order such as missing, damaged, or incorrect items?

How do I report a damaged item I received in my order?

Wrong Item Received? Here's How to Fix It

I haven't received my order!

What should I do if my parcel is marked as delivered, but I haven't received it?

I've received a damaged item, what should I do?

How can I track the status of my order?

Shipping

How do I return my order for an exchange/refund?

CANCELLATION, REFUND, AND RETURN POLICY

Return, refund & exchange policy

How long should a refund take to reach me?

When will I receive my refund for my returned items?

Returns & Exchanges

Payment

Stock availability

What are your items made from?

Product Recommendations

Products

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How can I make a formal complaint?Updated 2 hours ago