What should I do if I haven't received my order yet?Updated 3 months ago
If your order has exceeded 7 days without a tracking update or if you have been notified by the courier that there is an issue with the delivery, it may have been lost or damaged in transit. In such cases, we advise you to contact us immediately. We can either send a replacement order to you with express delivery or process a refund for your order, depending on your preference. We're committed to investigating issues with lost or delayed shipments promptly and we encourage you to reach out for assistance so we can provide you with a better experience.
