Au Vodka logo
Au Vodka logo

All articles

I've received an incorrect item in my order, what shall I do?Updated a month ago

We understand how frustrating it can be to receive incorrect items in your order.

At Au Vodka, our customer service team is dedicated to swiftly resolving any issues with incorrect items. If you've received the wrong items, please reach out to us immediately at [email protected]. To help us resolve the issue promptly and accurately, kindly include your order number and a clear image of the items you received.

Your satisfaction is our priority, and we're committed to ensuring your experience with Au Vodka exceeds your expectations. Thank you for bringing this to our attention—we're here to make it right for you.

Was this article helpful?