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I've received a damaged item, what should I do?Updated a month ago

We deeply regret any inconvenience caused if you've received a damaged item.

At Au Vodka, we take great care to pack all orders securely, but occasionally, items can be damaged during transit.

If you've received a damaged product, please email us at [email protected] with a photo of the damaged item and your order number. Our dedicated customer service team will promptly assist you in resolving this issue to your satisfaction.

Your experience with Au Vodka is important to us, and we are committed to ensuring that you receive your products in perfect condition. Thank you for your understanding, and we look forward to resolving this matter for you swiftly.

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