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How can I track the status of my order?Updated 2 months ago

Upon placing an order, you will receive a tracking number along with a link to monitor your delivery status. This information is typically sent via email once your order has been dispatched. Tracking allows you to follow your parcel’s journey and provides updates on its estimated delivery time.

If you have not received a tracking number, it may indicate that your order has not yet been dispatched. We aim to process and ship all orders as swiftly as possible, and you should receive an update shortly after placing your order. However, if there is a delay beyond a reasonable timeframe and you still have not received a tracking update, we recommend reaching out to our customer service team at [email protected] for assistance.

Please include your order number when contacting us so we can locate your order details and provide accurate updates.

For further information about how we handle dispatch and delivery, please visit our Shipping Information page. Thank you for your patience and understanding. We are committed to ensuring your experience with Au Vodka is smooth and enjoyable, and our team is here to assist with any concerns.

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