Can I cancel or modify my order after it has been placed?Updated 4 months ago
Once an order has been placed, it cannot be cancelled or modified due to our speedy shipping process. Our system is designed to dispatch orders quickly to ensure prompt delivery, as a result, there is a very limited window of time for changes to be made. If you realize you've made a mistake after placing your order or would like to use an alternative payment method such as Clearpay, your best option is to wait for the delivery and then proceed with a return. We offer a convenient return process with pre-paid postage. Please fill out the returns form on our website to initiate your return, and upon receipt of the returned items, you can opt for an exchange or a full refund as per your preference.