SHIPPING POLICYUpdated 2 days ago

ORDER AND SHIPPING TERMS

AGE CONFIRMATION AND DELIVERY:

By using the website and making a purchase, customers confirm they are at least 21 years of age, accept terms of service, and acknowledge that for delivery to be completed someone 21+ must be present.

DELIVERY TO PO BOXES, MILITARY BASES, OR POSTAL FORWARDING LOCATIONS (SUCH AS UPS/FEDEX, USPS, WALGREENS, ETC.) ARE NOT VALID AND MAY RESULT IN DELAYED SHIPMENT UNTIL A NEW ADDRESS IS PROVIDED, OR FAILED DELIVERIES LEADING TO RETURN TO SENDER. PLEASE NOTE THAT WE DO NOT OFFER REFUNDS FOR ORDERS RETURNED DUE TO ADDRESS ISSUES OR IF AN ADULT IS NOT PRESENT FOR DELIVERY.

 SHIPPING INFORMATION:

Orders typically arrive within 3-10 business days depending on how far the order is traveling. **Business days exclude weekends and national holidays.

Tracking information is provided via email once the order has been packaged. Customers are responsible to provide accurate information and to track and plan for product arrival. (adult signature required)

Orders placed during peak holiday season, on presale, or if the item is on backorder may see extended processing and shipping times.

We leverage a network of various local carriers, which may result in tracking inconsistencies. Tracking scans may not update until the final carrier in your state receives the shipment at their delivery depot.

Carriers typically deliver Monday-Friday 8am-9pm (weekend only deliveries are not available).

TIP: We recommend shipping to an unsecured residence where someone (21+) is available throughout the day. Security gates can inhibit delivery and are counted as attempts.

STATES WITH ONLINE DELIVERY