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If my gift set arrives with a damaged or scratched cup, how can I get it resolved?Updated 4 months ago

We are sorry to see that your gift set did not meet expectations. If an item arrives damaged, please provide pictures as proof of the damage and contact our customer service. We will arrange for a replacement to be dispatched as soon as possible and aim to ensure it arrives in time for the intended celebration, or discuss other resolutions with you.

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