How long should a refund take to reach me?Updated 3 months ago

Refunds typically take 5 to 10 working days to appear in your account, depending on your payment provider. While we process refunds promptly once your return is approved, the exact timeframe for the refund to reach you can vary based on the following:

• Banking services: The time it takes for your bank or card issuer to process the refund.
• Payment method: For example, PayPal, Klarna, and Clearpay may process refunds at different speeds than credit or debit cards.

If your refund hasn't appeared within this timeframe, please feel free to contact us at [email protected], and we’ll be happy to assist you further.

Thank you for your patience!