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How do I report an issue with my order such as missing, damaged, or incorrect items?Updated 5 months ago

To report an issue with your order such as missing, damaged, or incorrect items, kindly follow this procedure:

  1. Take clear photos of the product(s) demonstrating the issue.
  2. Attach the photos to an email describing the problem in detail.
  3. Send your email to our customer service team.

Our customer service team will review your email and respond to your enquiry as soon as possible.

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