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<h3 id="isPasted">Discount Codes and Terms</h3>Discount codes provided by Au Vodka may have specific terms and conditions that apply to certain items or categories of products. These terms could include restrictions on product types, minimum spend requirements, or time-limited offers. If you experience any issues with a discount code or are unsure about its validity, please don&apos;t hesitate to contact us.We are here to assist you by verifying the validity of the code and, if necessary, providing you with a new code for free shipping or offering clarity on any restrictions that may apply. Please note that some discounts and shipping offers may be time-sensitive and only available for a limited period.For further assistance or any inquiries regarding your discount code, please contact us at <a rel="noopener">customerservices@auvodka.com</a>, and we will be happy to help!

Having trouble using a discount code? Contact Au Vodka for help, and learn about terms, conditions, and restrictions for codes.

Troubleshooting Discount Codes at Au Vodka

Payment

I've received a damaged item, what should I do?

Wrong Item Received? Here's How to Fix It

I haven't received my order!

Can I cancel or modify my order after it has been placed?

What should I do if I haven't received my order yet?

How can I track the status of my order?

What happens if my parcel has been lost in transit?

What can I do if the delivery courier reports that my parcel has been delivered but I cannot find it?

What should I do if I receive a replacement order I did not request?

Order issues

UK delivery - Shipping policy 🇬🇧

Northern Ireland & Channel Islands delivery

USA delivery 🇺🇸

Australia delivery🇦🇺

EU Delivery

How do I track my order?

How long does shipping take?

How do I return my order for an exchange/refund?

Return, refund & exchange policy

When will I receive my refund for my returned items?

How do I return an order for an exchange or a full refund?

What happens after I have returned my order?

Returns & Exchanges

Which payment types do you accept?

How long should a refund take to reach me?

Do you accept Paypal?

Are there any restrictions with discount codes?

What are your items made from?

Glassware care instructions

Stock availability

Sustainability

Products

Loyalty program

Rewards

How can I cancel my subscription service?

Subscription queries

Product Recommendations

My order was damaged during delivery. What are my next steps?

How do I report a damaged item I received in my order?

What should I do if my parcel is marked as delivered, but I haven't received it?

If my gift set arrives with a damaged or scratched cup, how can I get it resolved?

How do I report an issue with my order such as missing, damaged, or incorrect items?

What are my options if an item I ordered is out of stock?

What should I do if my order was delayed or hasn't arrived within the expected delivery timeframe?

What should I do if my order is damaged, lost, or delayed in transit?

How can I enquire about job vacancies or roles within the company?

How can I make a formal complaint?

What should I do if my Au Vodka Bubblegum doesn't have the correct colour, flavour, or aroma?

How is an incorrectly labelled bottle of Au Vodka handled by customer service?

Email us directly.

Discount Codes and Terms

Are there any restrictions with discount codes?Updated 3 months ago

Discount Codes and Terms